Vocational Placement Kit-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set Self-Study Guide Units of competency ICTSUS402 Install

Units of competency ICTSUS402 Install and test power saving hardware ICTSUS403 Install and test power management software If you require RPL Kits with comprehensive benchmarking

Units of competency SITHACS002 Provide housekeeping services to guests SITHACS001 Clean premises and equipment SITXWHS001 Participate in safe work practices SITHACS003 Prepare rooms for guests If you require RPL Kits with comprehensive benchmarking

implement and review a quality assurance program Elective units AHCBUS517 Monitor and review business performance AHCCHM501 Develop and manage a chemical use strategy AHCIRG509 Develop an irrigation and drainage management plan AHCMOM501 Manage machinery and equipment AHCBUS516 Develop and review a business plan If you require RPL Kits with comprehensive benchmarking

Units of competency ICTWHS204 Follow work health and safety and environmental policy and procedures ICTCBL322 Install

Units of competency BSBINS501 Implement information and knowledge management systems BSBINS514 Contribute to records retention and disposal schedule BSBINS513 Contribute to records management framework BSBINS504 Maintain digital repositories BSBINS601 Manage knowledge and information BSBINS512 Monitor business records systems If you require RPL Kits with comprehensive benchmarking

Vocational Placement Kit-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set Self-Study Guide Units of competency ICTSUS402 InstallA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.