aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking
Learner Guide
Core units FDFFS2001A Implement the food safety program and procedures FDFFS3001A Monitor the implementation of quality and food safety programs FDFOHS3001A Contribute to OHS processes FDFOP2063A Apply quality systems and procedures FDFPPL3004A Lead work teams and groups FDFSUG308A Analyse and convey workplace information FSKNUM31 Apply a wide range of mathematical calculations for work MSL973001 Perform basic tests Elective units FDFOP3002A Set up a production or packaging line for operation FDFOP3003A Operate interrelated processes in a production system FBPGRA3003 Lead flour milling shift operations FBPGRA3004 Control mill processes and performance FBPGRA3009 Implement a rice flour break process FBPGRA3005 Conduct rice harvest receivals FBPGRA3014 Implement a rice seed preparation and storage system If you require RPL Kits with comprehensive benchmarking
Units of competency RIIRIS401E Apply site risk management system RIIWHS301E Conduct safety and health investigations RIICOM301E Communicate information RIISAM315A Manage tyre
Core units CUAPHI311 Develop and apply photo imaging industry knowledge CUAPHI313 Process photo images CUAPHI403 Enhance
LLND Kit-SITHIND002 Source and use information on the hospitality industry CHC aggressive or abusive customers SIRXCEG009Empower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational